General Terms and Conditions of Sale “AGRIVAL3T Srl”
These General Conditions of Sale govern the offer of the online purchase service of articles and products relating to the Food and related sector by "Agrival3tSrl" through our website https://www.vallillo.it (hereinafter the " Site” ).
All contractual relationships between "Agrival3t Srl" and the customer are governed by these General Conditions of Sale, which form an integral and substantial part of every proposal, order and purchase order confirmation of the products on sale on the site.
For anything not expressly regulated in these General Conditions of Sale, please refer to the provisions of Legislative Decree no. 6 September 2005. 206 (the “Consumer Code” ) and subsequent amendments and Legislative Decree 9 April 2003 n. 70 and subsequent amendments and to the provisions of the Italian Civil Code.
1. Contacts
1.1 Agrival3t Srl – Via Contrada Casale Defensa – 71010 Serracapriola – Puglia – Italy – Telephone: (+39) 0882 682565 – Mobile: (+39) 3883456472 – Internet: www.vallillo.it – E-Mail: info@ vallillo.it
1.2 Any request for information or clarification can be made directly to Agrival3t Srl – Via Contrada Casale Defensa – 71010 Serracapriola -Puglia – Italy – Telephone: (+39) 0882 682565 – Mobile: (+39) 3883456472 – Internet: www.vallillo.it – E-Mail: info@vallillo.it
2. Commercial policy
2.1 “Agrival3t Srl” offers the sale of products relating to the food and related sectors through the Site.
2.2 The sale of products relating to the food and related sectors is aimed exclusively at "consumers" over the age of 18 (eighteen). “Consumer”
means any natural person who operates on the Site for purposes not related to their professional, commercial or entrepreneurial activity. 2.3 The essential characteristics of products relating to the Food and related sectors are presented with specific descriptions, visible directly on the Site.
3. Sales contract and methods of provision of the service
3.1 These General Conditions of Sale exclusively regulate the provision of the service of food and related products through the Site.
3.2 These General Conditions of Sale do not however regulate the supply of services or the sale of products by parties other than "Agrival3t Srl" , to which reference is made on the Site via hyperlinks or banners. “Agrival3t Srl” is not responsible for the provision of services and/or products, nor for the conclusion of any contract between you and third parties other than “Agrival3t Srl” . For any doubts, we invite you to write an e-mail to info@vallillo.it
3.3 You can proceed with the purchase of products relating to the food and related sectors by operating directly on the Site. At the end of the selection of the products, you will be a screen is shown for sending the order with the indication of all the data entered and the correctness of which you are required to verify. Once you have completed the selection of products relating to the Food and related sector, to purchase them, you will also be invited to (i) register (free of charge) on the Site, providing the requested data, or (ii) to log in, if you are already registered or (iii) to provide your data in order to complete the order and allow the completion of the contract.
3.4 To proceed with the purchase of one or more products relating to the Food and related sector, it is necessary to complete the purchase order directly on the Site by following the relevant instructions (hereinafter "Purchase Order" ).
The Purchase Order contains a summary of the main commercial conditions, including the price, means of payment and delivery methods, as well as information on the main characteristics of the products ordered and a reference to the General Conditions of Sale.
3.5 Before submitting the Purchase Order, it will be necessary to carefully read these General Conditions of Sale.
3.6 Agrival3t reserves the right, at its sole discretion, not to accept, even partially, orders for products. This refusal does not give rise to any right, indemnity and/or compensation of any nature and for any reason whatsoever against Agrival3t Srl.
3.7 In order for Agrival3t Srl to be able to arrange for the shipment of the products, it is necessary for you to pay the amount for the purchase of the products (hereinafter the "Price" ) in the manner indicated in the art. 6 below ( "Payments" ).
3.8After making the Payment of the Price, you will be assigned an order number which must be used for any further communication with Agrival3t Srl in relation to the Purchase Order (hereinafter "Order Number" ).
4. Prices
4.1 All sales prices of the products present on the Site next to each individual print are expressed in Euro currency and include VAT (if applicable) and any indirect taxes (if applicable), while they do not include shipping costs , which are counted before the Order Confirmation that is sent to you and which you yourself undertake to pay to Agrival3t Srl, in addition to the Price indicated on the Site.
4.2 The Prices of the individual products, published from time to time, cancel and replace any previous Prices. In any case, the Prices applied are those indicated on the Site at the time of the Purchase Order and reiterated within the latter.
5. Payments
5.1 Payments can be made via PayPal made out to Agrival3t Srl
5.2 In the event of payment via PayPal, it will also be possible to make payments with credit cards using exclusively the PayPal encrypted circuit.
5.3 At no time during the purchase procedure is Agrival3t Srl able to know the information relating to the credit card and prepaid cards, transmitted by you via a protected connection directly to the website of the banking institution that manages the transaction, without third parties being able to access it. access. No computer archive relating to the payment instruments of the Price is in any way accessible to Agrival3t Srl, therefore in no case can Agrival3t Srl be held responsible for any fraudulent or illicit use of credit cards by third parties at the time of payment of the products purchased.
5.4 After payment of the Price, and in any case within 5 working days from the date on which Agrival3t Srl became aware of the crediting of the Price to its current account (in the case of payment via PayPal or credit cards on the PayPal circuit), Agrival3t Srl will inform you of the receipt of the Price through an e-mail communication, with which you will also be informed of the delivery times of the product, which in any case cannot be greater than 15 (fifteen) working days from the Purchase Order.
5.5 In the event that, before sending the Order Confirmation by Agrival3t Srl, you request in writing (by email to the email address info@vallillo.it) the cancellation of the Order Purchase, Agrival3t Srl will request PayPal to cancel the transaction. Once the request to cancel the transaction has been made, in no case can Agrival3t be held responsible for any expenses, costs, damages, direct or indirect, caused by the delay of the transaction itself.
6. Transport and Delivery
6.1 Agrival3t Srl will arrange for the products ordered to be delivered to the address specified at the time of the Purchase Order, using the methods indicated below.
6.2 To deliver the products, you must provide all the necessary information, including the shipping address and telephone number of the person to whom the product must be delivered, if it is different from the person placing the order. Delivery will take place to the recipient indicated on the consignment note.
6.3 The products ordered will be delivered in packaging suitable to guarantee their integrity during transport. The shipment is carried out via courier (hereinafter the "Carrier" ) with delivery to the address indicated directly in the order.
6.4 Upon receiving the products, you are required to check:
(i) that the quantity of the products ordered corresponds to that indicated in the transport document;
(ii) that the packaging is intact, not damaged or, in any case, altered even in the closing materials.
Once the Carrier's transport document has been signed, it will not be possible to make any objection to Agrival3t regarding the characteristics of what was delivered.
6.5 If the Carrier is unable to deliver the products due to the physical absence of the recipient or his designated delegate at the indicated address, or due to incorrect indication of the address, the Carrier itself will contact the recipient by telephone in the following days (if possible), so as to proceed with the second delivery attempt and complete the delivery of the product.
If 5 (five) days have elapsed without the recipient being available to collect the products, the same will be returned to Agrival3t Srl and all direct and indirect expenses will be entirely borne by the orderer and Agrival3t Srl will withhold payment for the products at penalty, without prejudice to the right to any greater damages suffered.
6.6 If the package delivered by the Carrier is visibly damaged and broken, please reject the shipment to the sender. In this case Agrival3t Srl will take care of recovering the shipment and arranging for a new shipment.
If the shipment consisted of multiple packages and not all were damaged, please return only the damaged package to the sender by signing the courier's note "With Reserve" . Agrival3t Srl will recover the damaged package and replace it.
7. Right of Withdrawal for "consumers"
7.1 The "consumer" customer (as defined in art. 2.2) has the right to withdraw without any penalty and without the need to specify the reason, within 14 working days from the date of receipt of the Products.
7.2 The methods for exercising the right of withdrawal by the customer consist of sending (by e-mail) a withdrawal request to the following email address complaints@vallillo.it with the subject: withdrawal request.
7.3 Agrival3t Srl in the event of exercising the right of withdrawal in accordance with the provisions, is required to refund the Price within 30 days from the date on which it became aware of the exercise of the right of withdrawal.
7.4 The exercise of the right of withdrawal by the customer is in any case subject to the following conditions:
- (a) the right of withdrawal applies to the Product purchased in its entirety and it will not be possible to return only some parts of the Products, such as, for example, its accessories;
- (b) the right of withdrawal does not apply to sealed Products once they have been opened;
- (c) the purchased Product must be intact and returned in its original packaging, complete in all its parts;
- (d) the Product must be returned in a normal state of conservation, as it has been kept and possibly used with the use of normal diligence; Consequently, used products that do not function properly or show signs of damage or dirt and which consequently can no longer be considered intact will not be accepted;
- (e) shipping costs relating to the return of the Product will be borne by the Customer;
- (f) the shipment, until receipt is certified in our warehouse, is under the complete responsibility of the customer.
7.5 The right of withdrawal will be totally lost in the event of lack of the essential condition of integrity of the Product (of its packaging and/or contents) in the event that Agrival3t Srl ascertains, alternatively:
- (a) the lack of the external packaging and/or the original internal packaging;
- (b) the absence of integral elements of the Product;
- (c) damage to the Product;
- (d) the lack of an invoice.
In the event of forfeiture of the right of withdrawal, Agrival3t Srl will return the purchased Product to the customer, charging the shipping costs to the customer.
8. Non-compliant Products
8.1 In the event that the Products are not intact, show damage (for example signs of wear, abrasion, nicks, scratches or deformations) or in any case non-compliant characteristics, you must report the circumstance to Agrival3t Srl (see clause n. 1.2 for contact details), indicating the relevant Order Number, any defects found on them, no later than 24 (twenty-four) hours from receipt of the Product.
9. Intellectual property
9.1 The design, configuration, logos, graphics, images and sounds as well as all elements of the Site are, according to the law and commercial agreements, the property of Agrival3t Srl and it is not permitted to copy or imitate them , not even partially.
9.2 Any unauthorized use or any use contrary to the law will be prosecuted by Agrival3t Srl in civil and criminal proceedings.
10. Legal guarantee of conformity of the Products
10.1 Pursuant to and for the purposes of the European Directive 44/99/EC and the Consumer Code, Agrival3t Srl guarantees you, if a "consumer" , that the Products will be free from design defects, as well as comply with the descriptions published on the Site, for a period of 2 (two) years from the date of delivery of the Products themselves. The application of any guarantee is excluded in the event of use of the Product that does not comply with that of the Product and with the relevant instructions/warnings provided by Agrival3t Srl, or reported in the illustrative reference documentation, or in the event that they have been carried out repair interventions carried out by third parties not authorized by Agrival3t Srl.
11. Causes of force majeure
11.1 Agrival3t Srl is exempt from all liability for the total or partial failure to fulfill any obligation set out in these General Conditions of Sale, if such failure is caused by unforeseeable events and/or natural events beyond its control and Agrival3t Srl liability including, by way of example but not limited to, natural events (disasters), acts of terrorism, wars, popular uprisings, connectivity malfunction, lack of electricity, general strike of public and/or private workers, strike and /or restrictions on the viability of couriers and air connections.
12. Privacy
12.1 All information relating to the processing of your personal data can be obtained by consulting the Information on the processing of personal data on the Site.
13. Applicable law and resolution of disputes
13.1 These General Conditions of Sale are intended to be concluded in Italy and governed by Italian law.
14. Updates and modifications
14.1 These General Conditions of Sale may be periodically modified by Agrival3t Srl based on the development of its commercial policy, as well as in compliance with any updates and legislative changes. Each concluded contract is considered completed on the basis of the General Conditions of Sale in force at the time of the order and published on the Site. All updates and modifications will be regularly published on the Site and will be immediately effective from the date of publication on the same.
Last update: 11/18/2018
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